Please note, APOPO's website migrated to a new platform in late 2022. Adoptions and recurring charges started before this time are no longer accessible through the MyAPOPO portal. Please send us an email for help canceling or changing this older data.
You also reach out to us for billing and account help anytime by emailing us at herorats@apopo.org .
To cancel an adoption or recurring donation, login to your MyAPOPO account and click on the tab marked Your Donations.
Find the related order and click View.
On the next page, scroll down to Related Subscriptions and click View.
The next screen will give you the options to cancel, edit, or renew the subscription or update the payment method.
