General questions

What are my options for donating?
We could not continue our life saving work without the generosity of our donors. Entire communities in some of the world’s most marginalized places are coun...
Wed, 9 Oct, 2024 at 6:32 PM
Can I specify where I want my donation to go?
Each contribution helps continue APOPO's humanitarian efforts throughout the world. However, if you're interested in supporting our work in a specif...
Wed, 9 Oct, 2024 at 6:33 PM
Where can I change my billing data or cancel my donation?
Login to your MyApopo account to keep track of adoptions, recurring donations, and to edit your personal details and payment information. To cancel a recurr...
Tue, 23 Jan, 2024 at 9:50 PM
Can I adopt a heroRAT or donate in a different currency?
The APOPO website utilizes software to detect your location and default currency. If you are using a protected network connection, this may result in displa...
Wed, 21 Jun, 2023 at 8:31 PM
Do I need to create an account with a password to make a donation?
When you donate with APOPO or purchase a herogift, we will ask for your email address to send you a receipt. You will need to create an account at checkout....
Wed, 9 Oct, 2024 at 6:39 PM
Refunds
When canceling a HeroRAT or HeroDOG adoption, the most recent payment will be fully refunded if the charge is canceled within 2 weeks of the last payment. ...
Wed, 9 Oct, 2024 at 6:20 PM