APOPO appreciates your donation and your support of our mission. Our budget and ongoing financial health rely on accounting for and accepting irrevocable, non-refundable donations from the public. Therefore, APOPO considers all donations to be non-refundable.
However, APOPO may consider returning donations to the donor under limited circumstances. If you have made an error with your donation or changed your mind about contributing to our organization, please contact us at herorats@apopo.org within forty-eight (48) hours of the original donation. Depending on the circumstances, APOPO will review your request.
Please note that APOPO may require proof of identity before issuing a refund. All refunds will be processed using the original method of payment. For example, if your donation was made by credit card, your refund will be credited to that same account.
You are responsible for all tax considerations that may arise if your donation is refunded. For any questions, please contact herorats@apopo.org